Privacy Policy

UK Surplus Central Ltd. undertake to keep all personal information (including but not limited to, names, addresses, email addresses, company names) private to the very best of our ability. All information will be stored securely for use by UK Surplus Central alone, unless explicit permission has been requested and given by a third party.

Information that will be collected will be anonymised by our web hosting company and will be limited to "web statistics" only. Such information may include refering domain, browser type used, pages viewed etc. No information can be tracked back to a named individual.

On Line payment is handled via secure encrypted services so your financial information is protected.

If you have any concerns as to the confidentiality of information submitted please contact us for more information.

Cookies

What Are Cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.

If you wish to find out more about cookies, we find this website quite helpful www.aboutcookies.org.

By using the UK Surplus Central website and mobile website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies.

Cookie Terminology

Session cookies - only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser.

Persistent cookies - these last longer than the browser session e.g. if you log into a website and then return to the website some days later, the website knows who you are and displays a welcome message to you. Persistent cookies enable this to happen.

First party cookies - these are set by the domain (or sub-domain) in the web browser.

Third party cookies - these are set by a different domain to the one on the website you are looking at. Third party cookies are used for a variety of reasons.

Cookies - Frequently Asked Questions

Why does UK Surplus Central use cookies?
At UK Surplus Central we use cookies and similar technologies to recognise customers and understand and facilitate the customer browsing and shopping behaviour. This enables us to understand what elements of our site work well, and which ones don't. We use this information to improve our website and to offer the best shopping experience for you, our customers. Our website also employs cookies and similar technologies placed by our carefully selected third party partners to help provide you with relevant advertising and manage our commercial relationship with those partners.

Do I have to accept cookies?
To make full use of the UK Surplus Central shopping experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet, or mobile phone.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to place an order as cookies are required for the ordering process to be completed.

Are cookies used on web, mobile and tablets?
Yes, cookies, or other data storing devices are used on all of our digital channels (web, mobile and tablets).

We know that lots of our customers now shop using more than one channel, so we've put all the information about cookies and similar technologies on each of the channels we offer right here, in one place. So whether you read these pages from your computer, your mobile phone, or your tablet, you can find out about our cookies and similar technologies and our policy all in one place. It's just one of the things we do to make your life as a valued UK Surplus Central customer, easier.

How long do you keep cookies for?
On the whole we only keep cookies for the duration of your visit to one of the UK Surplus Central channels (website, mobile website etc). Cookies placed by our carefully selected third party partners may be retained for longer.

Do cookies contain my personal information?
No, cookies do not contain confidential information such as your home address, telephone number or credit card details. UK Surplus Central does not control what information is stored by third party cookies.

Managing your cookies
You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

Your browsers 'help' menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won't collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as 'clearing cookies'.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

You can find some helpful information about controlling your cookies on www.aboutcookies.org.

By using the UK Surplus Central website and mobile website, you are agreeing to our Privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please adjust your settings as set out above.

UK Surplus Central is not responsible for the content of external websites.